Evolis Zenius User's Guide

USER GUIDEEvolis Card Printer © 2011. All rights reserved. December 2011. Ref. KU20E Rev. C0

ä Removing printed cardsOnce the print cycle is complete, cards are delivered into the output hopper below the card feeder. This output hopper is desi

To adjust card thickness:Ê Open the printer cover by pressing on the opening lever, then tilt the cover up.Ë Adjust the thickness of the cards used b

ä Inserting cards manuallyCards may be inserted one by one into the manual feeder. Manual insertion must be congured beforehand in the Evolis Print C

Printing2-1 Installing the print driverNew advanced functions automate printer conguration after the print driver has been installed.Your printer is

2-2 Managing the print settingsOnce the ribbon has been installed, your Evolis printer will automatically adapt its parameters and settings to suit th

n Select the desired printer.n Right click the name of the printer, select Properties to access the settings or double (left) click the name of the pr

2-3 Notication of messages and warningsThe Evolis Printer Manager has an additional function allowing the printer to communicate with the user with n

Depending on the type of message, you can either:n Get additional help from the Evolis support site (requires an Internet connection).n Interrupt the

2-4 Printing a cardA large number of Windows applications allow documents to be printed (for example the tools in Microsoft’s Ofce suite, i.e. MS-Wor

2-5 Connecting to a network (Ethernet)All Evolis printers can be tted with a TCP/IP network connection. This function is available as standard on the

CopyrightEvolis Card Printer © December 2011. All rights reserved.Copyright noticeUsers must observe the copyright regulations applicable in their cou

Maintenance3-1 General warranty informationYour Evolis printer has been designed to give you long service and needs only minimal regular maintenance.

3-2 Routine printer cleaning3-2a ROUTINE PRINTER CLEANINGThe print head warranty is directly linked to routine cleaning of your printer.If you do not

Follow the procedure below to ensure you have carried out regular cleaning properly:Repeatedly running the adhesive card through the printer cleans th

Î Open the feeder.Ï Remove any cards present in the feeder.Ð Close the feeder.Ñ Double click the cleaning button on the control panel before inserting

3-2b SERVICING THE PRINT HEADRecommended cleaning cycle: whenever the ribbon is changed.Servicing accessory: special cotton bud impregnated with isopr

Follow the procedure below:Ê Take an Evolis cotton bud and press the middle of the tube until the end of the cotton bud is impregnated with alcohol.Ë

3-3 Advanced cleaningFor a more in-depth clean, we recommend carrying out an advanced clean every ve routine cleaning cycles.Evolis provides an Evoli

Î Remove any cards present in the feeder.Ï Double click the cleaning button on the control panel before inserting the cleaning card.Ð Take the "T

3-3b SERVICING THE PRINT HEADRecommended cleaning cycle: every 5 routine cleaning cycles.Servicing accessory: cleaning penUnplug the printer from its

3-3c SERVICING THE DUST FILTER The dust lter is located above the print head fan. This lter can become fouled up over time and it is recommended to

About your new printerThank you for choosing an Evolis printer.Using your new printer, you will be able to create a wide variety of high-quality cards

HelpThis section gives a number of suggestions allowing problems that may arise when using your printer to be pinpointed. If you do not manage to solv

29n The printer is ready to receive data.n No ribbon in the printer.l End of ribbon.n The ribbon is not correctly tted.n The ribbon is torn.n The rib

n The printer cover is open.Close the cover again. The printer starts up.PRINTER COVER OPENn Card jammed in the printer.n Mechanical component fault.O

n The cooling system has been activated.The printer pauses for a few seconds and restarts once it has returned to its normal operating temperature.n T

4-2 Diagnosis helpIn this section, you will nd all the information you need to carry out a few simple checks that you may be asked to run by your Evo

4-2C IDENTIFYING INSTALLED SOFTWARE VERSIONSYou can identify directly the system versions installed (print driver, set, etc.).Ê In Evolis Print Center

4-3 TroubleshootingDo not attempt to use tools or other items to repair your printer in the event of problems, in case major damage is caused.4-3a PRI

ä Poor print qualitySmall blemishes on the card n The card surface may be dirty.Check that your cards are perfectly clean.Use new cards.n Cleaning rol

ä Partial or incorrect printingÊ Check the print settingsCheck that no area of the card design to be printed is outside the print margins.Check the do

4-3b FREEING JAMMED CARDS Control panel displays:Do not turn off your printer as this cancels pending print jobs in the printer’s memory.Remove the c

Getting started1-1 UnpackingYour printer is supplied with several accessories that we ask you to look at closely.This list may vary depending on your

4-3c REPLACING THE PRINT HEADThe print head is a sensitive component of your equipment. It determines the print quality, and regular servicing along w

To exchange the print head, please proceed as follows:Before changing the print head, please unplug the power cable.ä Step 1 - Removing the defective

ä Step 2 - Installing the new print headÊ Note the code shown on the white label stuck on the print head. You will be asked for this code in Step 3.Ë

ä Step 3 - Conguring the new print headÊ Power up the printer and check that it is properly connected to a computer on which the printer’s Evolis Pri

4-3d UPDATING THE FIRMWARE (under Windows)Updating the rmware is a simple operation but one which, if not properly completed, can result in your prin

4-3e UPDATING THE PRINT DRIVER Updating the print driver is a task that is required in order to x malfunctions or gain the benet of new options.Befo

4-4 Technical supportIf you are having difculties in conguring and using your printer, read this manual carefully. If you do not manage to solve you

Appendix AA1 - Technical specicationsThis section presents your printer’s technical printing properties. ä General technical featuresn Single side pr

ä RibbonsTo maximise the quality and lifetime of the printed cards, the service life of your print head and the overall reliability of your printer, u

ä Warranty conditionsn 2 years' warranty (printer and print head)ä Dimensions and weightn Dimensions (H x W x L): 195 x 205 x 310 mmn Weight: 3.3

A - Card input feeder B - Manual card feederC - Output hopperD - Control panelE - USB connectors (option)F - USB connector (std) G - Ethernet connecto

ä Options & accessoriesn Colours available: Fire red and Grey Brownn Ethernet TCP-IP1n Encoding options1• Can be combined, tted on site using add

Appendix BB1 - Compliance statementsIn this section, you will nd the certications for your Evolis printer.Compliance statementsConcerning Safety and

Appendix CC1 - Encoding optionsSome models of Evolis printers are equipped with encoding systems which are used to customise magnetic strips, and cont

ä Card positioningMagnetic stripe cards must be placed in the card feeder so that the magnetic stripe is facing downwards as shown below:Ê Open the pr

ä Conguring the Evolis Print CenterWhen rst installing the Evolis Print Center, the magnetic encoder functions need to be congured. The magnetic en

ä Cleaning the magnetic encoderThe magnetic encoder head requires regular maintenance in order to ensure the integrity of the data encoded onto cards.

C1b - CONTACT SMARTCARD ENCODINGA printer tted with a smartcard contact station works in exactly the same way as a basic card printer. The Evolis sma

ä Card positioning Smartcards must be placed in the card feeder so that the chip contact is facing upwards as shown below:Ê Open the printer card feed

ä Contact station interfacePrinters tted only with a smartcard contact station (without integrated encoder) are tted with a female DB-9 connector wh

ä The command sequence is as follows:Sending the SIS sequence:l A card is moved from the feeder to the contact station, and stops underneath it.l The

Access to the side panels of the machine and the option module tting/removal areas is restricted to your retailer/installer or to ex

C1c - CONTACTLESS SMARTCARD ENCODINGEvolis printers may be equipped with an encoding device for contactless smartcards (RFID). This consists of an enc

ä Computer connectionIf your encoder is supplied with an USB interface, it will either be connected to the printer’s internal USB Hub, or equipped wit

Appendix DD1 - Consumables and accessoriesEvolis offers a full range of consumables and accessories Evolis High Trust® specially designed to work with

ä Cards and accessoriesRef. DescriptionCleaning accessoriesACL001Regular cleaning kit (for servicing the cleaning roller and print head)5 adhesive car

1-3 Installation 1-3a CONNECTING THE PRINTERä Connection to the power supplyThe printer must be connected to a properly protected and earthed electric

1-3b RIBBONSEvolis original High Trust® ribbons optimise your printer’s operation and avoid causing damage to it. The use of ribbons from other suppli

1-3c CARDSFor optimum quality, the cards used must be ISO 7810 certied.Use only the card types recommended by Evolis.Do not touch the printable surfa