Evolis Dualys User's Guide

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Summary of Contents

Page 1 - Plastic Card Printer

User’s GuidePlastic Card PrinterDualys User’s Guide. Part Number: A5305. Rev. AJuly 2003 © Evolis Card Printer1

Page 2 - Notice of Royalty

9Loading the cardsCard feederThe Dualys is equipped with a card feeder that contains up to 100 cards (0.76mm – 30mil).IMPORTANT !Card thickness:• The

Page 3 - ELECTROMAGNETIC COMPATIBILITY

10Card thickness adjustmentThe Dualys printer is fitted with a manual card thickness adjustment system which is situated in thefeeder cage.1. Locate t

Page 4 - Table of contents

Reject card boxThe Dualys printer is fitted with a reject box situated underneath the card feeder.The reject box is designed to receive:- all faulty c

Page 5 - Introduction

Chap. 2PrintingInstallation of the printer driverBefore using your Dualys printer, you must install its driver.Remember: the driver and Dualys printer

Page 6 - Setting out

For Windows users with a USB interface:1. Install the driver following the instructions supplied in the preceding section For Windows users.2. Install

Page 7 - Printer control panel

Definition of the properties of the Dualys printerDifferent dialog boxes enable you to: Make adjustment such as the card orientation and the printing

Page 8

“Tools” dialog boxThis dialog box offers first level maintenance foryour Dualys printer.If your Dualys printer has an option with a magne-tic encoder,

Page 9 - Installation of the ribbon

The “Margins” dialog box proposes “printing margins” Select 0 cm for all margins Then close the window by clicking “OK”To obtain a document with 2 pa

Page 10 - Loading the cards

Evolis Dualys Printer Driver SettingsTo access the parameters from the Word window:1. In the menu bar, point on File and select “Print”2. The dialog

Page 11 - Card output hopper

Chap. 3CleaningPreserve the validity of your guarantee !Not observing the cleaning procedures contained in this chapter may cause the guarantee on you

Page 12 - Other stages of installation

TrademarksEvolis Dualys is a registered trademark of Evolis Card Printer.Microsoft is a U.S. registered trademark of Microsoft Corporation.Windows is

Page 13 - Printing

WARNING !If the cleaning cycle is not performed before the 1200th card is printed, the printhead warranty is void.This simple cleaning system requires

Page 14 - IMPORTANT !

20NOTE!Although the cleaning signal has been activated, the printer will continue to work.It is also possible to start a cleaning sequence without wai

Page 15 - “Main” dialog box

21Maintenance of the cleaning rollerCleaning cycle: each time you load a new ribbonUse: cleaning clothsYour Dualys printer has two cleaning rollers. T

Page 16

Chap. 4AssistanceTo satisfy the needs of its customers as far as possible, Evolis provides a full range of technicalassistance available in this manu

Page 17

Consult the following conditions of the control panel to determine the activity of the Dualys printer orthe nature of the problem:Status of the LED’s

Page 18

Status of the LED’s Interpretation Solution or explanationMECHANICAL PROBLEM There is jamming on the card in the printingstation or in the flip over m

Page 19 - Cleaning

Printing and interpretation of a test cardThe printing of a test card enables certain technical information to be collected on your printer and tovali

Page 20 - WARNING !

Printing quality problemThe following information will help you to resolve any possible problems with printing quality thatmight arise when you use yo

Page 21 - Cleaning of the print head

3. Elements of the printer might have been damaged. Print a test card. See “Printing and interpretation of a test card” in this section.if the test ca

Page 22

28Correcting card jammingIn the printing station:Remove the card as follows:1. Open the printer cover and remove the ribbon.2. Remove the card by push

Page 23 - Assistance

DECLARATION OF CONFORMITYCONCERNING SAFETY AND ELECTROMAGNETIC COMPATIBILITYName of the manufacturer: Evolis Card PrinterAddress: 29, avenue de la Fon

Page 24

29Changing a print headThe print head of a printer is changed easily and effectively without any need for tools or any specialadjustment.WARNING !Befo

Page 25

Stage 3 – Parameterising the new print head1. Make sure that the printer is turned on (position 1) and connected to a computer on which theprinting dr

Page 26 - Interpretation of a test card

Chap. 5Technical specificationsPrinting mode Color Dye Sublimation and Monochrome Thermal TransferEdge-to-edge printing as standardPrinter specificati

Page 27 - Printing quality problem

Chap. 6GuaranteeSeveral factors can affect the guarantee of the Evolis Dualys printer, particularlythe use of consumables and non conform cleaning. Ca

Page 28 - Partial or incorrect printing

Chap. 7SuppliesEvolis has a choice of ribbons and a variety of accessories. In the following, you will find thelist of supplies available from Evolis

Page 29 - Correcting card jamming

34Annexe AMagnetic encodingIntroductionDualys printers with a magnetic stripe encoder are called Dualys Mag printers. The working of a DualysMag print

Page 30 - Changing a print head

Windows Driver SettingsWhen first installing the Windows driver, it is necessary to set the functions of the magnetic encoder.The functions of the mag

Page 31 - Customer assistance

36Annexe BSmart Card Contact StationIntroductionThe Dualys printers with a Smart Card Contact Station are called Dualys Smart printers. The workingmod

Page 32 - Technical specifications

Interface of the Contact StationThe Dualys Smart is fitted with a female DB-9 connector on the back of the printer. This connector,directly linked to

Page 33 - Guarantee

Table of contentsIntroduction ... 4Chapter I • Setting out ...

Page 34 - Supplies

Introduction We congratulate you for choosing a Dualys printer!The Dualys printer is the ideal solution for printing your plastic cards in areas such

Page 35 - Annexe A

5Chap.1Setting outChoice of a locationThe Dualys printer must be set up on a level surface, in a dust free environment. It is essential to be able to

Page 36 - Cleaning the magnetic encoder

6Description of the printer and its functionsWe invite you to see the different components of your printer marked on the following drawings, which we

Page 37 - Annexe B

Installation of the interface and supply cablesWARNING !Make sure that the printer switch is at 0 (OFF).1. Connect the interface cable supplied with y

Page 38

8Installation of the ribbonIMPORTANT !The ribbon must be correctly installed for the printer to work. Only use Evolis ribbons. Evolis declines all res

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