Evolis Tattoo User's Guide download pdf (Page 24)

❍ A blank card is ejected

from the printer

1. Check the ribbon

• Check that the ribbon has not run out or cut. Replace or reinstall the ribbon, if necessary.

2. Check the cleanliness of the printer

• Clean the cleaning roller.

• See chapter «Cleaning » page 18.

3. Check the printer interface cable

• Check the connection to the computer and to the printer.

• Test with another cable of the same type.

4. Elements of the print head may be damaged.

• Print a test card (See previous page)

If the test card does not print, contact your retailer for a replacement print head.

❍ The print quality

is not satisfactory

1. Check the cleanliness of the printer

• Clean the print head.

• See chapter «Cleaning » page 18.

2. The contrast settings must be modified

• Lack of contrast; increase the contrast settings in the printer driver configuration (see

“Main” tab).

3. The type of card used may be inappropriate

• Check if the type of card used corresponds to the required specifications See chapter

“Specifications ” page 27 for more information.

• The texture of the card is rough or not perfectly flat.

• Print test with another type of card.

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Evolis Tattoo User's Guide Page 24